R.C. Products — Terms of Use
Effective date: August 25, 2025

Welcome to the website and online services of R.C. Products (“we”, “us”, “our”). These Terms of Use govern your access to and use of our website, mobile sites, online store, ordering systems, and related services (collectively, the “Services”). By using or visiting our Services you agree to these Terms. If you do not agree, please do not use the Services.

Using our Services
Our Services are provided for lawful personal or business use only. You must be at least the minimum age required in your jurisdiction to form a binding contract to use the Services. When using the Services you agree to comply with applicable laws and these Terms and not to use the Services for illegal, harmful, or offensive purposes.

Accounts and registration
Some features require creating an account. You are responsible for providing accurate information and for maintaining the confidentiality of your account credentials. You agree to notify us promptly of any unauthorized use of your account. We may suspend or terminate accounts that violate these Terms or are inactive or for any other legitimate business reason.

Placing orders and payment
Product orders placed through our site constitute an offer to purchase subject to acceptance by R.C. Products. Order acceptance and confirmation occur when we send an order confirmation email. We may require payment at the time of order. Payments are processed through third-party payment providers; we do not store full payment card numbers. You agree to provide valid payment details and to pay all amounts due for your orders, including applicable taxes, shipping, duties and fees.

Product information and availability
We make reasonable efforts to ensure product descriptions, images and pricing are accurate. However, we do not guarantee that product information is error-free. We may limit quantities, refuse orders, or correct pricing errors even after you place an order. Product availability may vary; receiving an order confirmation does not guarantee continued availability beyond that confirmation.

Pricing, shipping & returns
Prices, shipping costs, delivery times and return policies are available on the Services and may vary by product and destination. Orders for export may be subject to additional documentation, customs duties, and compliance checks. Returns, refunds, and warranty claims are handled per our Returns & Refunds policy; contact customer support for details. Any special terms for wholesale, private-label or export orders will be agreed in writing.

Intellectual property
All content on the Services—text, images, logos, product names, designs, graphics, layout, and code—is owned or licensed by R.C. Products and protected by intellectual property laws. You may view and print content for your personal, noncommercial use only. All other use, reproduction, distribution, or modification without our prior written consent is prohibited.

User-generated content
If you submit reviews, comments, photos or other content, you retain ownership of your content but grant R.C. Products a non-exclusive, worldwide, royalty-free license to use, reproduce, modify and display that content on our Services and in marketing materials. Do not post content that violates others’ rights, is unlawful, defamatory, obscene, or infringes copyright. We may moderate, edit, remove or refuse content at our discretion.

Prohibited conduct
You must not: attempt to interfere with the Services’ operation; access data not intended for you; use automated means to scrape content unless authorized; post malicious code; impersonate others; or use the Services in a way that harms our business or other users. Violations may lead to account suspension, legal action, and damages.

Product safety, use and disclaimers
Our products are made using natural materials and traditional formulations. Use incense products per label instructions and safety guidance (ventilation, holders, away from flammable materials, keep out of reach of children and pets). We do not warrant that any product is free from allergic reactions; consumers with allergies or respiratory conditions should consult a healthcare professional before use.

Disclaimer of warranties
Except where prohibited by law, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted, error-free access or that product descriptions and images are completely accurate at all times.

Limitation of liability
To the fullest extent permitted by law, R.C. Products and its affiliates, officers, employees and agents are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products (including lost profits, loss of data, or personal injury), even if advised of the possibility of such damages. Our aggregate liability for direct damages shall be limited to the amount you paid for the product or service giving rise to the claim, or a modest fixed sum if required by local law.

Indemnification
You agree to indemnify, defend and hold harmless R.C. Products and its representatives from any claims, liabilities, losses, damages and expenses (including reasonable attorney fees) arising from your breach of these Terms, violation of law, or your content or actions on the Services.

Third-party links and services
The Services may contain links to third-party websites, tools or services. We do not control third-party content and are not responsible for their practices or privacy policies. Linking to or reliance on third-party sites is at your own risk.

Privacy
Our Privacy Policy governs how we collect, use and share your personal information. By using the Services you consent to our Privacy Policy, which is incorporated into these Terms.

Promotions, contests & reviews
Promotions and contests posted on the Services may have additional rules which will be posted alongside the promotion. Reviews and testimonials published on our Services may have been edited for clarity and length.

Modifications to the Services and Terms
We may update or discontinue parts of the Services at any time. We may also modify these Terms; updated terms will be posted on the Services with a new effective date. Continued use after changes indicates your acceptance of the modified Terms. For material changes we will try to provide advance notice.

Governing law and dispute resolution
These Terms are governed by the laws of India, and you agree that disputes will be subject to the exclusive jurisdiction of the courts in [Your City/State, India]. If you operate outside India, local mandatory consumer protections may apply.

Severability and waiver
If any provision of these Terms is found unenforceable, the remainder will remain in effect. Our failure to enforce any right is not a waiver of that right.

Thank you for choosing R.C. Products. We are committed to delivering devotion-filled, eco-conscious fragrances with integrity and care.